Frequently Asked Questions (FAQ)

DSPure comes from hemp plants, not marijuana. Hemp and marijuana are close relatives, but not the same. By definition, hemp contains no more than .3% THC – the psychoactive compound that is found in higher concentration in marijuana. By contrast, hemp naturally has higher levels of Cannabidiol, a non-psychoactive compound known for helping human bodies maintain health and overall wellness.

Non-GMO means the product does not include any genetically modified ingredients.

Certified Organic means the product has been produced through methods approved and verified by an accredited agent. Mainly, Certified Organic standards promote and enhance biodiversity, biological cycles, and soil fertility, and restore, maintain, and enhance ecological harmony. The legacy of organic will be the catalyzation of healthy, sustainable, and humane production systems.

MCT (medium-chain triglycerides) Oil is made from 100% non-GMO coconuts. It is a rapidly absorbed energy source, which means it is quickly turned into energy and does not get stored as unwanted fat in your body.

It’s easy! When adding the product you would like to subscribe to into your cart, check the box that says “Subscribe & Save.” You can choose how often you would like to receive the product and create or login to your account to edit your subscription frequency.

We want to make it easier for you to stay stocked up on your essentials. Subscribing is not only convenient, but it also adds significant savings.

Your subscription only costs however much your product selection costs. No additional fees, only savings.

It depends on the frequency you choose when signing up for your subscription. For example, if you choose a four-week subscription, then you will receive your products every four weeks.

You can. Simply add both to your cart, make sure you’ve selected your subscription frequency on the product you subscribed to, and we’ll handle the rest.

No problem! We’ll let you know via email if there is an issue with your payment method. You can update your payment method any time through your account.

You can pause, skip, or cancel your subscription at any time. However, once you have placed an order for a subscription, you will not be able to change the product type, size or frequency of the subscription. If you wish to do this, you will need to create a new subscription. Simply log into your account, cancel the active subscription, and then create a new subscription order, selecting the revised product and frequency.

No problem! Simply log into your account, select my account, and update your shipping address.

As soon as we assign a shipping label to your order, we’ll send you an email with tracking information.

Not to worry, carriers and tracking information sometimes require a little extra patience. Once an order has shipped, tracking information can take up to 48 hours to update. If it’s been over 48 hours without an update, we’ll investigate. Just send us an email at

Orders placed before 11AM PST ship same-day (weekends and U.S. holidays are excluded). Orders with standard shipping will arrive in 2-7 business days.

Shipping is calculated based on the weight of your order and your zip code (the distance from our warehouse to your doorstep).

It’s not uncommon for a shipment to experience some delays or for a carrier to mark an order delivered and not have it arrive until the next day. We want you to receive your order too, so we’re sorry for any trouble this may cause. If your order still hasn’t arrived 48 hours after it was estimated and/or marked as delivered, just send us an email at

We’ve got your back! Just send us an email at and we’ll get you sorted out.

We want you to get your order ASAP and we move quickly. Once an order has been processed, it can’t be canceled or changed.

We are dedicated to making your experience the best it can be. Unopened products can be returned within 7 days of delivery. If for any reason you are not 100% satisfied with your purchase, please reach out to us at so we can help facilitate next steps.

No products in the cart.